01
Discovery
Clarify the business problem, constraints, risks, stakeholders, and success criteria before prescribing technology.
My work usually starts where ownership is unclear, risk is high, and the organization needs someone to translate ambiguity into an executable path.
Clarify the business problem, constraints, risks, stakeholders, and success criteria before prescribing technology.
Challenge assumptions, map options, expose tradeoffs, and select the simplest supportable path.
Define ownership, controls, escalation paths, support expectations, and decision rights.
Automate repeatable work only after the process is understood, trusted, and measurable.
Create standards, validation, documentation, and review loops that prevent regression.
Measure outcomes, learn from incidents, and improve the system without creating unnecessary ceremony.